PRIVACY POLICY
ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you subscribe to our newsletter via the "Newsletter" form on the home page of our site: With your permission therefore, we could send you emails about our shop, new products and other updates up to date.
When you complete the "Contact" form on our site, in order to leave us a message, we collect the personal information you provide to us, such as your last name, first name, e-mail address and any other information that you would voluntarily indicate in the body of the message.
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, email address and payment method. . Your personal information will be used only for the specific purposes indicated above.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to get more details about the browser and operating system you are using.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection and use of your information. this end only.
If we ask you to provide us with your personal information for any other reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us being able to contact you, collect your information or disclose it, you can notify us by contacting us at al@mysilkin.com.
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 - WIX
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored via Wix.com data storage, Wix.com databases and general applications. They store your data on secure servers behind a firewall.
Payment :
All direct payment gateways offered by Wix.com and used by our company meet the standards established by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . The PCI-DSS requirements help ensure the secure management of credit card information by our platform and its service providers.
Information relating to your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and by its service providers.
The Stripe platform is a secure web payment infrastructure (PCI level 1 certified, the highest level of security) that is integrated into the payment process. To find out more about how your data is processed, we invite you to consult their privacy policies.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to pursue a transaction that requires the services of a third party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of United States, including the Patriot Act.
Once you leave the site of our shop or are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Conditions of Sale and Use of our website.
Connections :
You may have to leave our website by clicking on certain links on our site. We take no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements of the PCI-DSS standard and implement additional standards generally accepted by the industry.
COOKIES
Cookies are small pieces of data stored on a site visitor's browser, typically used by web developers to help users navigate their websites efficiently and perform certain actions. Because of their essential role in improving / activating the usability / ergonomics or the processing of sites, deactivating cookies can prevent users from using certain websites.
Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.
Strictly necessary
Cookie name - Duration - Purpose
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ForceFlashSite - Session - When displaying a mobile site (old mobile under m.domain.com), the server will be forced to display the non-mobile version and will avoid redirection to the mobile site.
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hs - Session - Security
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smSession - Permanent (two days or two weeks) - Identify the members connected to the site
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XSRF-TOKEN - Session - Security
Functionality
Cookie name - Duration - Purpose
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svSession - Permanent (Two years) - Identify unique visitors and follow a visitor's sessions on a site
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SSR-caching - Session - Indicate how the site is rendered.
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smSession - Permanent (2 weeks) - Identify the members connected to the site
Third Party Cookies Functionality
Cookie name - Duration - Purpose
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TS * - Session - Security
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TS01 ******* - Session - Security
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TSxxxxxxxx - Session - Security
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TSxxxxxxxx_d - Session - Security
To better understand the use of cookies and how to manage them properly, we invite you to reliable sources of information such as: https://www.allaboutcookies.org/fr/
Details on the duration:
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Session cookies (ephemeral): erased when site visitors close the browser and do not personally identify the user.
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Persistent cookies (permanent or stored): stored on the hard drive of a site visitor until their expiration date or until they are deleted. These cookies are used to collect identifying information about the user, such as internet browsing behavior or user preferences for a specific site.
ARTICLE 7 - AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your State or province of residence, and that you have given us your consent to allow any minor dependent to use this website.
ARTICLE 8 - MODIFICATIONS TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use it and / or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you want to correct, modify or delete any personal information we have about you, file a complaint, or if you just want more information, contact our privacy officer at al@mysilkin.com.
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